FAQs

The Colombia healthcare system is one of the world’s best. The World Health Organization ranks it as the 22nd most efficient in the world, above Canada, the United States, and Australia. Colombia’s hospitals are among the best in South America. Colombian physicians receive an excellent education and many complete a part of their training abroad.

Our doctors and dentists are board certified and have completed exstensive studies (masters degrees, doctorates, etc) in their chosen fields of expertise. They are required by Colombian law to keep those degrees and certifications up to date through continual education credits. The professionals that work alongside us are here to provide you with the highest quality of services and excellent bedside manner. A good majority of our doctors and staff are bilingual in both Spanish and English.

Cali is the third largest city in Colombia and is a safe place for tourists to visit. As with any city around the world, there are "safe" and "unsafe" places to go. Casa Pance and Casa Santa Monica are located in the southern part of the city close to tourist areas and shopping malls. These areas are in the wealthiest and most exclusive neighborhoods in the city which are located in the heart of the college and university districts of Cali. Some of the most prominent people from Cali live in this area and the police presence will be very noticeable. They are there for everyone's safety and protection.

Within walking distance, you will have access to supermarkets, pharmacies, restaurants, and breathtaking areas to walk or jog. One station that serves the San Buenaventura University, of the MIO, the local public transportation system, is located half a block away from Casa-Pance.

One of the main reasons that procedures are cheaper in Cali are due to lower costs of labor, a favorable foreign currency exchange rate for foreigners, lower cost of medical supplies (which includes the medical equipment used and non-prescription/prescription drugs. At Casa Pance we negotiate costs directly with the doctors in our healthcare network so we can provide you with the most cost-effective bottom-line prices.

You can expect to save up to 80% of the total price in your home country depending on which procedure/treatment you opt for.

The answer is NO. Once you have expressed interest in learning about Casa Pance, our highly trained staff will set-up a 15-minute video call assessment. During this video call you will be asked some preliminary questions so that we can gather all of the necessary information that will be needed to determine if and how we can proceed to the next step.

Once this information has been provided to us during the initial 15-minute video call, we will contact the appropriate doctor who will then take an indepth look at your specific case. Once the doctor has had a chance to make a determination as to whether or not they will be able to assist you, our staff will relay that information back to you in a timely manner. We adhere to the strict HIPPA laws and all information that you provide us with will be kept confidentially.

Casa Pance is owned and operated by our company's CEO and Founder. Casa Pance has 12 fully equipped rooms that can accomodate you and your companion(s).

We have a nurse on staff who is available 24/7 and if the need arises, we have immediate access to the local emergency response team that can handle any other issues.

We offer a restaurant that employs a full-time chef who can provide you with the chance to taste local and international foods.

We have a full accessible walk-in pool equiped with a ramp on the grounds of our property. We have numerous public areas and well maintained terraces and gardens. We can offer you the peace and tranquility that you will need as you recover from your procedure in "paradise".

Your passport and all travel documents (It is always suggested to make an extra copy of these documents and leave them with a trusted family member or friend back home.)

Bring copies of your medical records with you, including results of lab tests and any other tests done related to your condition and care. Inform the medical staff at your destination of any allergies you may have.

Pack a travel health kit with your prescription and over-the-counter medicines. Bring enough medicine to last your whole trip, plus a little extra in case of delays.

Also, bring copies of all your prescriptions and a list of medications you take, including their brand names, generic names, manufacturers, and dosages.

Contact information (names and phone numbers) of family/friends back home that you can provide us with in the event of an emergency.

Comfortable clothing

In the unlikely event of a medical emergency, we have a nurse on staff that will be available 24/7 and we also have access to the emergency medical services within the city. Our trained staff will be ready to address any emergency that arises during your stay.

When you can travel back home will be determined soley by the doctor who preformed your procedure. You will be expected to adhere to his or her medical advice. They will provide you with specific instructions and the postoperative care schedule.

Under NO CIRCUMSTANCES is a patient allowed to travel without the authorization of their doctor. The doctor will determine when it is safe for you to travel back home and they will issue an authorizing discharge paper based soley on how you are recovering from your procedure. Please respect that this procedure has been put in place for your safety.

Our staff strives to make each interaction with patients clear, concise, and inviting. Support the important work of Medicsh Hospital by making a much-needed donation today. We will work with you to develop individualised care plans, including management of chronic diseases. If we cannot assist.

Santiago de Cali , or Cali, is the capital of the Valle del Cauca department, and the most populous city in southwest Colombia, with 2,227,642 residents according to the 2018 census.] The city spans 560.3 km2 (216.3 sq mi) with 120.9 km2 (46.7 sq mi) of urban area, making Cali the second-largest city in the country by area and the third most populous. As the only major Colombian city with access to the Pacific Coast, Cali is the main urban and economic center in the south of the country and has one of Colombia's fastest-growing economies. The city was founded on 25 July 1536 by the Spanish explorer Sebastián de Belalcazar.

Cali is located on the Cauca Valley to the west of the Cauca River and to the east of the Western Mountain Range near the hills known as Farallones de Cali. The city rests approximately 1,000 metres (3,281 feet) above sea level. Approximately 100 kilometres (62 miles) west of Cali and over the Western Cordillera, lies the port city of Buenaventura on the Colombian Pacific coast. To the northeast are the industrial center of Yumbo and Cali's international airport, the Alfonso Bonilla Aragón (CLO). It is Colombia's third largest airport in terms of passengers, transporting 4,5 million in 2019.

Santiago de Cali is located in a valley. The city is completely bordered by mountains to the West; the Farallones de Cali mountains are the closest to the city. The Eastern part of the city is bordered by the Cauca River. To the north and south are extended plains. In the first one you can find the industrial city of Yumbo which is part of Cali's metropolitan area, to the south you can find Jamundí, also part of the metropolitan area. The city is mainly flat, but there are areas mostly to the west that are mountainous, like San Antonio and La loma de la Cruz, which are both tourist sites. There are several rivers that descend from the Western Mountain Range and empty into the Cauca River, passing through the metropolitan area of Cali. In the western part of the city the Aguacatal River flows into the Cali River, which continues on to the Cauca River. In the south the rivers Cañaveralejo, Lilí, and Meléndez flow into the CVC south channel which also empties into the Cauca River. Farther south, the banks of the Pance River are a popular place for recreation and leisure.